Customer Enablement Manager

September 28, 2026

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As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs.
You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform
You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence
Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences
Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones
Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations
Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps
Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes
Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness

Benefits

401(k)
Company equity
Health insurance
Fertility benefits
MURALvida stipend
Fully remote team
Flexible time off
Parental leave
End of Year Closure
Design thinking trainings
MURAL free forever plan

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