HubSpot CRM Administrator

November 6, 2026

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About the position

We’re looking for a HubSpot CRM Administrator to help maintain, improve, and evolve a growing HubSpot environment. This is a hands-on role for someone who understands that a CRM is more than just a database. You’ll work with the existing HubSpot setup, help refine processes, support new requests and features, troubleshoot issues, maintain data quality, and make thoughtful improvements that keep the system working reliably as the business grows. You’ll be working closely with the team to understand how the HubSpot account is structured and how different workflows, processes, and configurations connect. The goal is not simply to make changes, but to make the right changes without disrupting what is already working.

Responsibilities

Administer and maintain the HubSpot CRM environment
Review and improve existing CRM processes, workflows, and configurations
Build and customize HubSpot functionality based on business requirements
Implement new requests, features, and process improvements
Troubleshoot CRM issues and identify practical solutions
Support workflow and automation configuration
Create and maintain reports and dashboards
Help maintain clean, accurate, and reliable CRM data
Identify data hygiene issues and support ongoing data cleanup
Review the existing HubSpot architecture before implementing significant changes
Assess how new configurations or requests may affect existing workflows and processes
Help document processes and CRM configurations where needed
Collaborate with stakeholders to understand requirements and translate them into effective HubSpot solutions
Continuously look for opportunities to make the CRM more efficient, scalable, and user-friendly

Requirements

Hands-on experience administering HubSpot CRM
Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration
Experience customizing HubSpot based on business and operational requirements
Experience troubleshooting CRM and workflow issues
Strong understanding of data hygiene and CRM data management
Ability to understand how different parts of a CRM environment interact with one another
Strong attention to detail, particularly when making changes to an established CRM
Good analytical and problem-solving skills
Ability to take a request, understand the underlying business need, and determine the best way to implement it
Comfortable working independently and managing multiple requests or priorities
Strong written and verbal English communication skills
Ability and willingness to work US business hours
Windows 11 PC (Mac not supported)
16 GB RAM
Dual monitors
Webcam and headset
i5 processor or higher
Fibre internet with a wired connection (Ethernet cable)
Backup power solution
Microsoft Teams / Office 365

Nice-to-haves

Thinks beyond simply completing a configuration request and considers the impact of the change
Enjoys improving processes and finding better ways to use a CRM
Is naturally curious about how systems work
Can troubleshoot issues methodically rather than relying on trial and error
Takes data accuracy and system integrity seriously
Can balance business needs with good CRM administration practices
Is comfortable working with both technical and non-technical stakeholders

Benefits

Pay is dependent on experience and level of expertise.

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