Regional Sales and Operations Manager

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About the position

We are looking for a motivated, hands-on Regional Sales & Operations Manager to help lead and grow four Anytime Fitness locations. This is not a traditional regional management position where you'll simply oversee managers and review reports. We're looking for someone who enjoys building teams, developing salespeople, solving problems and driving results. You'll work directly with ownership to build strong teams at each location, improve membership and training sales, create accountability, and ensure an exceptional member experience. As our teams develop, this position will evolve into greater multi-location leadership and oversight. This is an opportunity to have a significant impact on a growing multi-location fitness business. We're not looking for someone to simply maintain four gyms. We're looking for someone who can build four great teams, develop great salespeople and help take our clubs to the next level.

Responsibilities

  • Drive membership growth across four locations
  • Train and coach staff on sales, prospecting, lead follow-up and closing
  • Monitor leads, appointments, show rates, conversions and membership sales
  • Develop sales processes and accountability systems
  • Identify opportunities to increase personal training and coaching revenue
  • Lead regular sales coaching and performance meetings
  • Recruit, interview and help hire great employees
  • Train and onboard new team members
  • Develop front-desk/sales employees into strong performers
  • Set expectations and hold employees accountable
  • Address performance issues quickly and professionally
  • Help maintain appropriate staffing and scheduling across all locations
  • Regularly visit all four locations
  • Ensure clubs maintain high standards for cleanliness, service and presentation
  • Help resolve member and operational issues
  • Step in when needed during staffing shortages or transitions
  • Identify problems and take ownership of solving them
  • Maintain consistency across all four locations

Requirements

  • Have a strong background in sales, sales management or sales training
  • Have experience coaching people to improve performance
  • Are comfortable working with goals, KPIs and accountability
  • Have experience hiring, training or managing employees
  • Are highly organized and able to manage multiple priorities
  • Take initiative rather than waiting to be told what to do
  • Are comfortable having difficult performance conversations
  • Enjoy being both a leader and a hands-on problem solver
  • Can move between locations based on where you're needed most

Nice-to-haves

  • Fitness industry experience is helpful, but not required.

Benefits

  • Free uniforms
  • Paid time off
  • Training & development
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