Strategic Delivery Lead – COO

November 3, 2026

Other Jobs To Apply

No other job posts for this day.

About the position

The Strategic Delivery Lead – COO oversees the internal COO of strategic initiatives spanning operations, technology, and data & analytics. This role provides a clear, integrated view of delivery and helps ensure that initiatives are prioritized, governed, and executed in support of COO business objectives. Key responsibilities include maintaining cross-functional delivery roadmaps, managing budgets, risks, dependencies, and initiative-level reporting, and ensuring alignment across operations, technology, and data & analytics priorities. The role operates in a matrixed environment, partnering with business leaders, Product Owners, Value Stream Leads, Release Train Engineers, Application Delivery, Data & Analytics, AI, and COE teams to shape, launch, and oversee COO initiatives.

Responsibilities

Drive and guide strategy for COO projects in collaboration with Business Leaders, Product Owners, Value Stream Leads, Release Train Engineers, and delivery partners, ensuring alignment across operations, technology, and data & analytics objectives.
Ensure that operations, technology, and data & analytics initiatives align with enterprise priorities, COO objectives, and measurable business outcomes.
Manage governance, financials, delivery status, dependencies, and reporting across COO projects, including budgets, actuals, Objectives & Key Results (OKR) attainment, delivery metrics, and other KPIs.
Identify and mitigate risks that could impact success.
Maintain clear communication with stakeholders, ensuring transparency and alignment on goals and progress.
Support prioritization and allocation of resources required to deliver COO initiatives, including work that spans operations teams, technology delivery teams, data & analytics teams, and initiatives not supported by Agile Teams.
Actively participate in Program Increment (PI) Planning, identifying cross-Value Stream dependencies, helping set priorities, and mitigating impediments.
Take on additional duties, responsibilities and activities appropriate to the nature of this role.

Requirements

Bachelor’s degree in business administration or a related field.
Proven experience in strategic delivery leadership, portfolio or project management with a track record of successfully leading and delivering large-scale projects in a matrixed environment.
Experience overseeing cross-functional programs that include business operations, technology delivery, data & analytics, process improvement, and transformation initiatives.
Ability to think strategically and align project goals with the overall business objectives of the COO organization, including operations, technology, and data & analytics priorities.
Strong analytical and problem-solving skills, with the ability to synthesize complex information.
Strong communication and stakeholder management abilities, including strong written and verbal communication skills.
Ability to adapt to changing project requirements and manage ambiguity.
Keen attention to detail to ensure project plans and deliverables are accurately developed and maintained.
Strong collaborative skills to work effectively with various teams and stakeholders.
Ability to balance structure and flexibility, with a focus on results and accountability.
Strong executive presence and credibility, with experience dealing with senior business leaders.
Effective influencing, negotiating, and decision-making skills.
Strong organizational skills, with the ability to coordinate and manage multiple priorities.
Proficiency in using AI-enabled tools to enhance productivity, improve analysis, streamline communication, and support effective delivery management.
Proficiency in project management tools and software platforms.

Nice-to-haves

Project Management Professional (PMP), Lean Six Sigma certifications, Agile delivery certifications (e.g. SAFe SPC, SAFe Lean Portfolio Management, PMI-ACP) , or other relevant certifications are advantageous.
Proven experience in the insurance industry preferred.

Benefits

Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...