WE ARE HIRING!

Create moments. Make a difference. Join us.

Join our team as - Thailand Remote Lead Generation Telemarketer

Salary: $1000 to $1500

WE ARE HIRING!

Create moments. Make a difference. Join us.

Responsibilities:

• Generate qualified customer leads following our B.A.N.T criteria through cold calling
• Make appointments with key decision-makers for follow-up meetings
• Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers
• Accurately updating account/lead information via our internal CRM platform
• Achieve monthly Key Performance Indicators (KPI) set
• Perform occasional ad-hoc duties assigned by the Team Leader

Requirements:

• Min 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry)
• Fluent in English / Thai as this position needs to liaise with Thai speaking customers
• Self-motivated and self-driven; able to work independently with little or no supervision while maintaining consistently high productivity
• The ability to "solution sell" rather than selling a product
• Excellent verbal, written and interpersonal communication skills

Important Information About the Role

• This is not a permanent/full-time employment position.
• Work is offered on an hourly-paid, project/campaign basis, depending on available campaigns and manpower requirements.
• Working hours may vary depending on the campaign assigned.
• Candidates must be able to commit to the agreed working schedule and required calling hours.
• Outbound calling involves making a high volume of calls, including cold calls, and speaking with prospects who may not be interested.
• Performance will be monitored based on campaign requirements and agreed KPIs.

System & Internet Requirements (Strict)

Candidates must meet the following technical requirements to be considered for the role:

• Operating System: Windows 11
• Processor: Intel 10th Gen i5 (minimum) / i7 (recommended)
• RAM: 8GB (minimum) / 16GB (recommended)
• Internet Speed: Minimum 50 Mbps download speed
• Latency: Maximum 30ms
• Internet Connection: Home broadband connection only. Mobile data, mobile hotspots, or tethered connections are not accepted.
• Headset: A headset with a microphone that has background noise cancellation is required.

Please ensure that your computer, internet connection, and headset meet the above requirements before applying.

*Candidates who like to apply MUST fill in all 9 pre-screening questions*

Job Type: Contract
Contract length: 6 months

Pay: $173.00 - $180.00 per hour

Expected hours: 40 per week

Application Question(s):

• 1. Have you worked in a contact Centre / call Centre environment before? (Yes/No)

• 2. Are you fluent in English (spoken and written)? (Yes/No) — please also share any other languages you speak.
• 3. If yes, please share the following for your most recent relevant role (Company Name, Job title/Role, Duration of employment, Inbound, outbound, or both)
• 4. What type of calls did you handle? (e.g. customer service, telesales, lead generation, technical support, collections, appointment setting)

• 5. What industry was this for? (e.g. telco, banking/finance, e-commerce, insurance, IT/tech support)
• 6. Approximately how many calls did you handle per day?

• 7. Have you used any CRM or call centre systems before? (e.g. Salesforce, Zendesk, Five9, CloudTalk, Genesys, inhouse CRM) — please specify which ones.
• 8. Have you worked with KPIs or performance targets before? (e.g. call quality score, average handling time, conversion rate, customer satisfaction score) — please share what targets you were measured against, if you recall.
• 9. Have you worked on outbound sales or lead generation campaigns? If yes, what was the nature of the campaign (e.g. cold calling, warm leads, appointment setting)?

Work Location: Remote