Verification Clerk

November 5, 2026

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Job Description:

Confirm that all claim data extracted through OCR is correct and complete
Research claim images to correct questionable characters and fields that do not conform to business rules
Enter omitted claim data
Ensure claims can complete the adjudication process
Identify and redirect misrouted claims
Maintain accurate and consistent reporting of work performed to track productivity
Cross-train to learn new functions and procedures to assist with claims processing
Communicate with staff of the Claims Intake unit
Perform other job-related duties within the scope of responsibilities

Requirements:

High School Diploma or equivalent is required
6 months of clerical experience is required
A medical coding diploma may be used in lieu of the six months of experience
Completion of the Medical Assistant, Coding & Insurance Pathway from BRCC may be used in lieu of the six months of experience
Medical coding experience is preferred
Fast and accurate 10-key data entry ability is required; preference for candidates capable of over 8,000 keystrokes per hour
Critical thinking and problem-solving skills required
Familiarity with medical and health insurance terminology preferred
Verbal and written communication skills with the ability to interpret and communicate information with tact, diplomacy, patience and professionalism
Strong organizational skills required
Working knowledge of Microsoft Office Word, Excel, and related software
Must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support
Residency in or relocation to Louisiana is preferred
Must complete background and pre-employment drug screening after an offer and before hire
Individuals convicted of a felony involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner

Benefits:

Resources to live well, be healthy, continue learning, develop skills, grow professionally and serve local communities
Reasonable accommodations for individuals with disabilities
Smoke- and tobacco-free company properties
Drug-free workplace
Pre-employment background and drug screening

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