Care Coordinator, Utilization Management

September 29, 2026

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Job Description:

Oversee operational aspects of the Utilization Management team’s activities
Identify opportunities to streamline and optimize utilization management workflows
Improve efficiency and reduce administrative burden
Collaborate and communicate with internal departments, external partners, and vendors
Navigate efficiently between multiple electronic platforms
Meet standard performance and quality metrics
Perform other duties as required and assigned
Interact with UM physician reviewers, external payer partners, and vendors
Report to and work alongside the Manager of Operations, Utilization Management

Requirements:

High School diploma or equivalent required
Minimum of 2 years of experience in utilization management, healthcare operations, or a similar role
Excellent analytical, problem-solving, and decision-making skills
Strong communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams
Proficiency in utilization management software systems and Microsoft Office applications
Proven organizational and detail-orientation skills
US work authorization
Someone who embodies being Oaky
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Benefits:

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Comprehensive benefits package for eligible full-time colleagues

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