Client Partner, SMC

September 21, 2026

Other Jobs To Apply

About the position

Snap Inc. is a technology company focused on improving communication through its camera-based platform. The company operates Snapchat, Bitmoji, and other digital services. They are seeking a Client Partner for their global Small and Medium Customers (SMC) organization to build and manage partnerships with brands and agencies, helping them expand their digital presence on Snap. The role requires strong presentation and people skills, the ability to manage multiple projects, and a deep understanding of digital advertising.

Responsibilities

Identify, prioritize, and secure business opportunities
Ensure clients receive the highest level of sales and operational customer service
Partner with cross-functional teams on structuring and executing strategic initiatives
Develop and implement best practices for client interaction, sales, and services
Create persuasive sales presentations using market trends and case studies
Educate clients on Snapchat products and best practices
Create, own, and execute the strategic approach for each account in the assigned book of business
Analyze campaign performance statistics and recommend performance enhancements
Communicate and evolve a client's way of thinking to mirror success on Snap according to the Playbook & Planning Principals, while also balancing client goals
Ensure strong health of client relationships, identifying gaps where advocates are missing, and asking for internal support to elevate Snapchat with clients
Own a room, present dynamically and instill confidence to challenge clients in a kind, smart and creative way to ensure what is best for both businesses long-term

Requirements

Extensive knowledge of social media, mobile apps, and digital and mobile marketing
Ability to perform well in a highly dynamic, rapidly changing environment
Excellent communication and presentation skills
Ability to engage and partner with C-Level executives
Ability to win the support of key stakeholders
A team player and collaborator
Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions
Bachelor’s degree or equivalent preferred
5+ years of marketing, brand advertising, media sales, and/or online advertising experience
Ability to travel as needed

Nice-to-haves

Proven track record of growing top to bottom relationships with both clients and agencies
Proven track record of reaching and exceeding sales goals
Creative, outside-the-box thinker, and strategist
Passion for Snap, marketing, and up for the challenge of building something from the bottom up

Benefits

Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...