Principal Client Partner (RapidScale) (Remote)

September 29, 2026

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes. Operating within RapidScale’s client ownership model, the Principal Client Partner serves as the primary point of accountability for the customer across their assigned portfolio. This individual builds strong relationships with senior stakeholders across business and IT, develops a deep understanding of client priorities, and aligns RapidScale’s managed services and professional services portfolio to deliver value.

The Principal Client Partner is responsible for driving growth through both expansion and retention, managing opportunities from qualification through close, and coordinating cross-functional teams to ensure successful delivery and customer experience. This role partners closely with Executive Client Partners on larger, more complex accounts while independently owning and growing their portfolio.

Primary Responsibilities

Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients
Build and maintain relationships with senior stakeholders and key decision makers
Drive revenue growth, retention, and expansion across managed services and professional services
Develop and execute account plans aligned to client business objectives and outcomes
Identify and pursue new opportunities across cloud, security, and modernization solutions
Manage opportunities through the full sales cycle from qualification through close
Partner with solution engineering, delivery, and internal teams to position and deliver solutions
Coordinate internal resources to ensure alignment and a seamless customer experience
Monitor account health, identify risks, and support mitigation strategies
Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene

Minimum Qualifications

Experience & Education: Bachelor's degree and 8+ years of enterprise sales experience. The right candidate could also have a master’s degree and 6 years’ experience, a Ph.D. and 3 years’ experience, or 12+ years of relevant experience without a degree
Demonstrated experience closing and expanding services-led engagements, typically ranging from $500K–$5M+ TCV
Experience managing and growing enterprise or upper mid-market accounts
Experience selling managed services, cloud solutions, or consulting engagements
Ability to navigate multi-stakeholder buying processes and align solutions to business needs
Ability to build relationships with senior stakeholders and influence decision making
Strong understanding of public, private, and hybrid cloud environments
Strong communication, organization, and collaboration skills

Preferred Qualifications

Experience in a cloud MSP, systems integrator, or consulting environment
Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
Experience selling in complex, multi-stakeholder enterprise environments
Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming.
Travel up to 30–50% as needed

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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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